TERMS AND CONDITIONS | PRIVACY POLICY

Effective date: 01/01/2024

 

Medical Disclaimer

General Disclaimer

The coaching services, courses, and programs provided by Marion Turner, including but not limited to the Relax, Reset, Restore course, the From Grief to Gratitude course, the Back to You program, and all related materials, are designed to offer general guidance, tools, and resources for personal development, stress management, and well-being.

These services and programs are not intended to diagnose, treat, cure, or prevent any medical, psychological, or emotional condition. They should not replace professional advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before beginning any new wellness or coaching program, especially if you have a medical condition, are pregnant, or are taking prescribed medications.

By participating in these services or programs, you acknowledge that the techniques and practices shared are for informational purposes only and that you are responsible for your own health and well-being. Marion Turner and her team assume no liability for any injury, illness, or adverse effects resulting from your participation.

If at any time you experience discomfort, distress, or adverse effects during a course, program, or coaching session, discontinue participation immediately and seek advice from a healthcare professional.

Your well-being is important to us, and we encourage you to engage responsibly with all services and programs offered.

Privacy Policy 

At MarionTurner.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, purchase products or services, or interact with our content.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing information, and any other details you provide when you sign up for courses, coaching, or subscribe to our newsletters.
  • Usage Data: Information about your interactions with the website, such as IP address, browser type, pages visited, and time spent on the site.
  • Payment Information: Securely processed through third-party providers (e.g., PayPal, Stripe).

2. How We Use Your Information

We use the information collected to:

  • Deliver courses, coaching services, and products.
  • Process payments and send receipts.
  • Communicate updates, offers, and relevant content.
  • Improve our website, services, and user experience.
  • Comply with legal obligations.

3. Sharing Your Information

We do not and will never sell, rent, or trade your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, email platforms) to facilitate operations.
  • Authorities if required by law.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined or as required by law.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyse usage, and deliver targeted advertising. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications at any time.
  • Request data portability or restriction of processing.

To exercise these rights, contact us at [Insert Contact Email].

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

8. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with the revised effective date.

Code of Conduct

Effective Date: 01/01/2024

  • Respectful Communication: Users must engage respectfully with Marion Turner and other participants in courses, coaching sessions, or online communities.
  • Zero Tolerance Policy: Harassment, abusive language, or disruptive behavior will result in removal from programs or communities without a refund.
  • Community Engagement: Constructive feedback and supportive interactions are encouraged.

Accessibility Statement

We are committed to making MarionTurner.com accessible to everyone. If you encounter any accessibility issues, please contact us at [email protected] so we can assist or improve our services.

Waitlist Policy

  • Securing Your Spot: Payment may be required to hold a waitlist spot. This fee is non-refundable but will be applied to your program or service once scheduled.
  • Notification of Openings: You will be contacted in the order you joined the waitlist when a spot becomes available.
  • Response Time: Failure to confirm your spot within 3 days may result in losing your place on the list.

Refund Policy

  • Courses: Refunds are available if requested within 2 days of purchase, provided the course materials have not been accessed.
  • Coaching Services: Refunds are not provided once sessions have been delivered. The Back to You program may be cancelled within 30 days of starting the program for a full refund, after that time cancellation will result in a pro-rata refund (i.e. the unused portion).
  • Community:
    Subscription to the community can be cancelled at any time.
  • Special Circumstances: Refunds may be considered on a case-by-case basis for extenuating circumstances.

To request a refund, contact [email protected] 

Contact Us

If you have any questions, concerns or complaints about these policies, please contact us:

  • By email: [email protected]
  • By mail: Marion Turner, 232 Unley Road, Unley, South Australia 5061